I am a returning customer
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If you have ANY questions about the operation of this online shop, please e-mail the store owner.
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Free Shipping New Zealand Wide.
Do you ship overseas?
Sorry no, not at this time.
How long will it take to receive my order?
If the payment is sited in our account before noon of each day, we will process and dispatch your order the same day. Normally delivery is overnight or 2 business days, rural delivery please allow 3-5 business days for of your order.
What are your shipping options?
We only use Courier Post - Track and Trace, sorry we don’t have time to go to the post office for weighing items etc.
Will you notify me when my order has been shipped?
Yes you will receive an email confirming when your order has been sent out to you and it will include a GST Invoice for you to print and tracking numbers for the courier.
What if my item does not get delivered?
If you selected Courier Post delivery, you will be advised of your Track & Trace consignment number and the free phone number for any queries regarding your delivery. If an item is lost, courier post usually do a nationwide search for the item through their depots, if it is not found they will allow us to do a claim and therefore ok us to resend the item, for which they will reimburse us. This could take up to 10 days to complete. Please note if courier post state the item was delivered (confirmed by the driver) and will not accept liability for a claim, then this is where our liability ends also.